Terms of service

Terms of Service

Last updated: 2 October 2026

These Terms of Service govern your use of the Vyre website and your purchase of products from us.

1. About Us

Vyre is owned and operated by:

BF Ecom LTD
Company number: SC843086
Registered address: Mayfield 8 Poplar Street, EH22 5LW
Country of operation: Scotland, United Kingdom

2. Using Our Website

By using our website, you agree to use it lawfully and not to misuse, disrupt or attempt to gain unauthorised access to any part of the website.

We may update, suspend or change parts of the website from time to time where reasonably necessary.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on our website are accurate.

Colours and appearance may vary slightly depending on your device or screen.

We reserve the right to correct errors in product information or pricing where appropriate.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted if we subsequently identify an issue such as a pricing error, stock issue or other material error.

If we are unable to fulfil an order, we will contact you and provide any refund that is due.

5. Prices and Payment

All prices displayed on the website are shown in the applicable currency at checkout.

Payment must be successfully completed before an order can be processed.

We use third-party payment providers to process payments securely. We do not ordinarily have access to your complete payment card details.

6. Delivery

Estimated delivery information is provided on our website and/or during checkout.

Delivery times can vary depending on the destination, fulfilment process and carrier.

Please see our Shipping Policy for further information.

7. Returns and Refunds

Your statutory consumer rights are not affected by these Terms.

For information about cancellations, returns, damaged products and refunds, please see our Returns & Refund Policy.

8. Product Use

Customers are responsible for using products appropriately and in accordance with any instructions or warnings supplied with the product.

If you have an allergy or sensitivity to any material used in a product, please review the relevant product information before purchasing.

If you are unsure whether a product is suitable for you, contact us before placing your order.

9. Intellectual Property

Unless otherwise stated, content on the Vyre website, including logos, branding, photographs, graphics, text and other materials, belongs to or is licensed to Vyre/BF Ecom LTD.

You may not reproduce, distribute, modify or commercially exploit our content without permission.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for matters that cannot legally be excluded or limited under applicable consumer protection law.

Subject to the above, we are not responsible for losses that could not reasonably have been anticipated or for circumstances outside our reasonable control.

11. Events Outside Our Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including significant carrier disruption, natural disasters, government action, industrial disputes, major technical failures or other unforeseen events.

12. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page with the relevant update date.

13. Governing Law

These Terms are governed by the laws applicable in Scotland, subject to any mandatory consumer protection rights that apply to you.

Nothing in these Terms affects any statutory rights you may have as a consumer.

14. Contact

If you have any questions about these Terms, contact:

vyrejewels@gmail.com

Vyre is owned and operated by BF Ecom LTD, Scotland, United Kingdom.