Shipping Policy

Last updated: 2 October 2026

At Vyre, we want your order to arrive safely and within the expected timeframe. Please read the information below before placing your order.

1. About Vyre

Vyre is owned and operated by BF Ecom LTD, a company registered in Scotland, United Kingdom.

Company number: SC843086
Registered address: Mayfield 8 Poplar Street, EH22 5LW
Country of operation: Scotland, United Kingdom

2. Processing Times

Orders are normally processed and prepared for fulfilment after payment has been successfully received.

Processing and fulfilment times can vary depending on product availability, order volume and our fulfilment partners.

Once your order has been fulfilled, you will receive an order confirmation and, where available, tracking information.

3. Delivery Times

Our estimated delivery timeframe is within 14 days from the date your order is fulfilled unless a different timeframe is stated on the product page or at checkout.

Delivery times are estimates and are not guaranteed. Delays can occasionally occur because of circumstances outside our control, including carrier delays, customs processing, severe weather or other unforeseen events.

4. Tracking

Where tracking is available, tracking information will be provided to you by email.

Please allow some time for tracking information to update after your order has been dispatched.

5. Incorrect Address

Customers are responsible for providing accurate delivery information at checkout.

If an incorrect or incomplete address is provided, please contact us as soon as possible. We will try to assist, but we cannot guarantee that an address can be changed after an order has entered fulfilment.

6. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at [CUSTOMER SERVICE EMAIL] with your order number.

We will investigate the issue with our fulfilment or delivery partner and provide assistance where possible.

7. International Orders

Customers outside the United Kingdom may be responsible for any customs duties, import taxes or other charges that may apply to their order.

These charges are determined by the destination country and are outside of Vyre's control.

8. Contact

If you have any questions about your order or delivery, please contact us at:

Email: vyrejewels@gmail.com

Vyre is owned and operated by BF Ecom LTD, Scotland, United Kingdom.